Arctic Tours Canada creates, develops, and executes memorable holiday experiences that support Arctic Tours Canada brand with high guest expectations from all over the world.

As a Trip Development Coordinator you will work with the Marketing Director in all aspects of new development and re-development of all trips and guest experiences designed to attract Asian market travel partners. Maintain standards and specifications for all new product as work is done to build-out detailed itineraries. You will ensure that Trip Development is completed per all sales launch deadlines, and you will oversee all aspects of such with the support of Sales Manager. You will grow and develop team members while nurturing a diverse and inclusive environment and culture.
We ask that you are available for frequent domestic and international travel marketing Arctic Tours Canada products on assigned tradeshows and business meetings.

•  Collect and organize findings for destination and market research.
• Prepare Request for Proposal (RFP) documents for new projects and lead the analysis of the proposals
• Read and negotiate contracts and help prepare, red-line, edit, and proof documents
• Vet potential partners and establish new travel partner relationships
• Collaboratively create trip story lines/theming and itinerary design
• Site-inspection trip creation, planning, and participation/execution
• Manage multiple booking systems in Chinese, Japanese, Korean, and English characters.
• Conduct compelling and engaging presentations and training sessions to several teams to share new product(s)
• Partner with the Experiences Operations team on new itineraries to ensure all aspects of the itinerary flow seamlessly from development to operations
• Manage Social media platforms (Facebook, Line, Wechat, Kakao, Instagram and Twitter) in both English and Chinese
• Create marketing materials for Tradeshow and brochure flyer for hand outs in Chinese and English
• Respond to booking request emails in both English and Chinese.
• Take in activities booking request over the phone.

Basic Qualifications:

• Project management experience
• Experience partnering internally and externally, domestically, and internationally
• Negotiation experience
• Guided tourism industry knowledge
• Personal or professional travel experience
• Simultaneously oversee multiple projects; meet deadlines and deliverables on time

Preferred Qualifications:

• Multiple language skills including Japanese, Korean, Chinese, and English
• 3+ years travel product development experience
• Experience using photoshop, lightroom, adobe, graphics design and video editing software
• 2 or more years leadership or mentoring experience
• Experience working with individuals and teams in remote locations
• Experience working with activities team with multiple backgrounds and experience
• Experience in domestic and Asian travel market
• Experience using REZDY booking system and Experiences booking platforms

Required Education

Bachelor’s degree

Our diverse team shares a passion for adventure, a love for nature photography and a desire to host people from all walks of life in the world. We guide people from all over the world from day time adventure activities to spectacular northern lights watching at night. We thank our dedicated staff that have made Yellowknife aurora holiday memorable for many guest. We are always on the look out for explorers who want to join us to make aurora holiday with Arctic Tours Canada a memorable experience.