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Buffalo Airwear Retail Sales Associate/Tour Guide

Buffalo Airways
December 12, 2021
Job Type
Base Salary
Gift Shop


Buffalo Airwear is looking for an outgoing, personable aviation enthusiast to be responsible for the daily operations of the Gift Shop and Hangar Tours starting January 3rd 2022. This successful candidate will easily be able to multitask in a fast passed environment and work independently.

Please send resumes to


  • Providing excellent customer service to all visitors of Buffalo Airways, including tourists and aviation enthusiasts
  • Assess customers needs and provide assistance and information on product
  • Maximize sales of Buffalo Airwear Merchandise to both the public and wholesale accounts
  • Maintain stock and store to be in presentable condition
  • Perform tours of the Buffalo Airways Hangar and aircraft year round
  • Updating Online Store of new products and stock levels
  • Managing Online Orders including Receiving, Packaging and Shipping
  • Answering customer emails and tour bookings
  • Maintaining the POS System and Inventory


  • Experience of two years working in Retail/Customer Service Industry is an asset not a must
  • Solid Communication and Interpersonal Skills
  • Basic understanding of Sales Principles and customer service practices
  • General computer knowledge is an asset and must be knowledgeable in the use of Excel, Word, POS System, social media and PayPal
  • Must be able to fluently speak, read and write English, - second language is an asset not a must
  • Ability to confidently speak and present information in front of groups
  • Driver’s license is an asset

Must have received latest Health Canada approved COVID-19 vaccine. Proof of Vaccination will be required.

The Store is located inside the Buffalo Airways Hangar at 108 Berry Street in Yellowknife. The way to work must be managed on your own.

Company Info

Buffalo Airwear has been successfully distributing Merchandise for Buffalo Airways for the past 17 years. The Gift Shop is located in Yellowknife but offers worldwide shipping and Hangar Tours for fans from all over the world. With a variety of apparel and accessories, Buffalo Airwear continues to provide a great selection of items for fans of the airline and aviation enthusiasts everywhere.

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