Jobs North

Coordinator, Information and Networking Hub (full time/part time)

Inclusion NWT
January 11, 2022
Job Type
Inclusion NWT


Purpose and Scope of the Position

Inclusion NWT is a non-profit organization providing services to individuals with intellectual, developmental and other disabilities and their families, assisting them in living meaningful lives in supportive communities.

Individuals with disabilities and their families need access to different types of information and engagement with others in a similar place at various points in their lives. The Information and Networking Hub provides a gathering space for information and people. The Coordinator provides information, a chance to share experiences, and activities to encourage increased inclusion of individuals with disabilities and their families in all aspects of community life.

The scope of the hub’s resources and outreach are driven by needs identified by individuals with disabilities and their families/support circles.  Services include family support and information sessions; social networking opportunities for teens and young adults with disabilities and training, transition information, tools for supporting healthy pregnancy and early childhood and more. The Coordinator ensures that families have access to current, accurate information that will support decisions about services, activities and funding available for individuals and their families.

The Coordinator also works with the Manager, Respite and Personal Supports to provide outreach services to help individuals with disabilities and their families navigate other systems, particularly in governments and Jordan’s Principle applications.

The Coordinator identifies opportunities to raise awareness in the community and liaises with other community agencies with an interest or involvement in supports for those with disabilities.

The Coordinator is responsible for ensuring that all service offerings are delivered in a timely and respectful manner and are consistent with Inclusion NWT’s philosophy. This includes the consistent application of a philosophy that supports the independence of each client by not doing for them but doing with them.

The Coordinator carries out all administrative responsibilities for the service.

The Coordinator works closely with other Inclusion NWT staff to provide the best fit of services and consistency for client service.


Key Responsibilities

  1. Information and social networks

The Coordinator is responsible for developing and offering information and social networks for individuals and families including:

  • Planning and facilitating Family Networking Group gatherings in a variety of formats
  • Creating and facilitating other groups as deemed appropriate including teen and young adult groups
  • Developing and implementing information sharing opportunities for individuals and families
  • Offering access to in-house resources and ensuring those resources meet the needs of families and individuals
  • Assisting families in an advocacy role as requested by supporting, advising, and preparing families before, during and/or after meetings, keeping the family’s interests in the forefront
  • Researching and advising families of upcoming workshops, conferences, and other information opportunities
  • Maintain contact with participants
  • Coordinating promotion with the Communications and Administrative Officer
  1. Life transition information and assistance

The Coordinator provides information and assistance to individuals and families at key life milestones including:

  • Developing annual/semi-annual healthy pregnancy/healthy early childhood campaigns
  • Planning and implementing activities that promote inclusion at various life stages
  • Conducting research in support of service gaps or areas identified as challenges or opportunities
  • Providing information and support for families working with IEPs in the school system and in the process of transitions between various levels of schooling
  • Sharing information about options around the transition from high school to adulthood in the areas of education, living options and employment
  • Researching and sharing best practices in all aspects of life transitions for individuals with disabilities
  • Liaising with co-workers, families, partners and stakeholders as required
  • Implementing activities which provide information as identified by families.  Such activities may include, but are not limited to, workshops, discussion groups, and information pamphlets
  1. Outreach and Advocacy

Jointly with the Manager, Respite and Personal Supports, the Coordinator is responsible for providing outreach and advocacy for clients including but not limited to:

  • Providing one on one support for individuals with disabilities including assistance with paperwork and supporting as requested in meetings and appointments with third parties
  • On a client’s request, contacting other agencies and professionals concerning issues relating to a client
  • Following up on behalf of clients with other agencies
  • Providing information and research regarding client needs
  • Helping with documentation, forms and applications to various governments and agencies
  • Seeking out ideas and options to assist each client with their inclusion and independence
  • Facilitate referrals to other community services
  • Liaise with other Yellowknife community agencies to identify and support and to make referrals
  1. Administration

The Coordinator is responsible for managing all administration including quarterly reports, incident reports, participant files and external/internal reporting.

  1. Other Duties as Assigned

The Coordinator will be required to carry out other duties related to the Information and Networking Hub or Inclusion NWT, as assigned by the Executive Director.


Values, Skills and Abilities

The Coordinator requires experience, knowledge and skills ideally achieved through a Bachelor’s degree in a relevant field combined with at least three years of relevant experience. A strong background in serving people with disabilities and/or working with families is highly beneficial. Equivalencies will be considered.

The position requires an understanding of Inclusion NWT’s mission and an ability to communicate and advocate an inspired vision of inclusion in all parts of an individual’s life.

The Coordinator should have the following:

Ability to support individuals with disabilities and their families

Solid organizational, communication and time management skills

Ability to work in a team environment

Ability to adapt to change and problem solve

Ability to adapt in a calm and confident manner

Ability to present ideas in user-friendly language

The following certifications are required or preferred:

Valid class 5 driver’s license  (required)

Successful criminal records check   (required)

First Aid/CPR certification   (required)

Non-violent Crisis Intervention Certification (preferred)

This job description describes the general nature and level of work performed by this position and is not an exhaustive list of all responsibilities and activities required of the position.

Inclusion NWT encourages all staff to participate fully in the work setting and to embrace the vision of inclusion.  This includes supporting clients as needed, assisting with yard and building maintenance (including snow shoveling), pitching in to help with special events and a number of other activities not specifically related to the job title.

Company Info

Inclusion NWT provides lifelong support for individuals with a disability and their families in the NWT, since 1962.

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