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EXTREMELY URGENT (FULL TIME) – Addictions Recovery Aftercare Caseworker (Withdrawal Management Service)

The Salvation Army ABDHQ
March 9, 2022
Job Type
  • $28.61 to $30.34 / per hour


The Addictions Recovery Aftercare Caseworker will give focus to client assessment, care planning, aftercare support to second phase/aftercare program participants and create important linkages with service providers in the community to further expand the reach of an aftercare program.



 Case Management:

  • Keeps abreast of the day-to-day resident issues
  • Assists program participants with aftercare plans for individuals who have completed recovery programs in WMS or addictions treatment centres
  • Provides counselling on addictions to individuals and couples
  • Assists Caseworkers with screening WMS Second Phase residents and oversees their case management
  • Provide advocacy services or teaches self-advocacy for program needed
  • Ensure program participants understand and adhere to program rules and responsibilities
  • Coordinate second phase resident referrals to services with other agencies or professionals (income support, employment, treatment programs, counselors, doctors)
  • Consolidates and analyzes data collected by a variety of assessment tools for the purpose of guiding client recovery program

Behaviour Management:

  • Implements emergency/incidental behavioural interventions, including, utilizing Non-Violent Crisis Intervention or Verbal Judo training
  • Identifies and documents potential problematic or maladaptive behaviours
  • Provides incidental problem solving and emotional support to program participants
  • Provides immediate stabilization crisis management support and provides emergency incidental behaviour management
  • Plans and implements formal sessions for program participants or refers them to external agencies that offer formal sessions on a variety of topics including: anger management, grief and loss, sexuality, self-esteem, violence, addictions and personal safety
  • Develops and monitors behavioural modification strategies as needed

Program Operations:

  • Attend team meetings and training sessions to contribute to the identification and resolution of trends or issues that will affect the program
  • Research and develop various Addictions aftercare related support programs
  • Provide input into the development and implementation of short and long-term plans for their area of responsibility
  • Plans and carries out community based on-the-land-activities for/with second phase residents and aftercare program participants
  • Carries out cultural and addiction and recovery workshops for WMS clients and community members
  • Facilitates counselling with community elders
  • Establish networks with like-minded organizations
  • Organizes, promotes, and assists program development to build capacity of program participants for independent healthy community living. (i.e. life skills, recreation, leisure, wellness – physical/mental/emotional, vocational development)
  • Provides information and life skills support to second phase residents related to personal, family, housing, healing, safety, work, school, income maintenance, etc.
  • Role models, encourages and assists program participants to practice self-help, non-violent problem solving and decision making skills daily
  • Interacts with significant others involved with program participants to support the program participant’s relationships with family and the community
  • Facilitates and oversees resident house meetings who provide feedback and input into program and resident issues
  • Facilitate first phase program on an as needed basis

Program Administration:

  • Makes general and specific recommendations for improvement of program content and equipment
  • Maintains consistent and accurate case notes
  • Prepares monthly and/or quarterly program reports of program participants
  • Prepares incident reports and resident specific information in second phase/aftercare program participant files
  • Completes second phase resident exit summaries and closes all file work for residents discharged from program
  • Ensures second phase resident’s program fees are paid and works with those residents to develop budgets if required
  • Hands over all resident records up to previous fiscal year to Program Supervisor to be stored for future easy access
  • Ensures files and documentation adhere to agency guidelines and are easily available
  • Develops and maintains open communication and refers to other resources, professionals, and agencies
  • Utilizes communication skills to ensure positive image of organization in community
  • Represents WMS referrals at the Bailey House Admissions Committee when required
  • Informs Program Supervisor of supplies, program materials and equipment needing to be purchased
  • Performs other tasks as assigned by Program Supervisor
  • Complies with The Salvation Army’s Policies and Procedures

Health, Safety & Security:

  • Follows safety measures and provides appropriate responses to emergencies and confrontations using non-violent crisis intervention and/or Verbal Judo training
  • Reports all incidents of suspected resident abuse to Program Supervisor and follows organizational protocols
  • Ensures the program safety policies are followed at all times
  • Ensures that the safety, cleanliness, and tidiness of the program site is maintained
  • Ensures personal knowledge of individual residents’ medication considerations and special medical conditions
  • Reports all accidents, injuries, and illnesses to the Program Supervisor, and completes incident reports
  • Ensures all residents are not placed at unreasonable levels of risk either in or outside the residence

Critical Relationship Management:

Internal/ External relationships:

  • Directly reports to the Withdrawal Management Services Supervisor
  • There is constant contact with residents to provide for their needs and assess their situations
  • There is regular contact with other agencies for referral or support services
  • Emergency Services may occasionally need to be called


Education, Qualifications and Certifications:

  • Post-Secondary education in Social Work, Counselling or Nursing - Diploma or Degree
  • Addictions Counselling Certification (diploma or certificate) or related experience. I.C.A.D.C. an asset
  • 3 - 5 years’ experience in the addictions and mental health field, and in residential/outreach settings
  • Life skills and recreational programming for high need residents
  • Suicide Intervention Certification (e.g., ASIST)
  • Non-violent Crisis Intervention or Verbal Judo
  • Mental Health First Aid
  • First Aid Certification
  • Valid Class 5 Driver’s License & clear Driver’s Abstract
  • Computer Literacy (e.g. Microsoft Office365)
  • Up to date Immunization Record
  • Clear Criminal Record check

Note: Alternative combinations of education and experience may be considered.

Skills and Capabilities:

  • Ability to work within the mandate of and embrace the mission of The Salvation Army The ability to respond appropriately, decisively and effectively in crisis situations and in a stressful environment
  • Case management and counselling skills
  • Effective communication in English both written and oral
  • Effective assessment, observation and recording skills
  • Ability to work within a teamwork structure though will be required to work with minimal supervision
  • Effective interviewing, report writing and group facilitation skills
  • Understanding and skilled in working with: First Nations and Inuit Cultures: Addictions: Mental Health and other social issues
  • Computer skills are required
  • Ability to uphold and enforce policies and procedures
  • Effective interpersonal communication and interactive skills with individuals experiencing chronic mental health issues, effects of intoxication and other behavioural issues
  • Ability to establish effective working relationships with other staff
  • Ability to establish effective working relationship with contracting agencies and community resource

The successful incumbent will be required to complete/provide:

  • Valid Vulnerable Sector Screening
  • Valid First Aid certificate
  • The Salvation Army on-line certification for abuse prevention
  • Clear internal abuse registry check

Participate in mandatory yearly training

Company Info

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Core Values:
The Salvation Army Canada and Bermuda Territory has four core values:
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

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