FULL-TIME position that includes weekends

Housekeeping Manager

Salary: $44,106.00-$53,055.00 per year

Job Type: Permanent

Experience:

• Housekeeping: 1 year (Preferred)
• Housekeeping Manager: 1 year (Preferred)

As our new Housekeeping Manager, your main priority will be to ensure that we are meeting and exceeding our housekeeping quality standards, through effective team and operational leadership.

Day to day, you will spend time on the floor, working with your staff one on one to oversee quality of work, providing training, addressing guest concerns, and occasionally acting as manager on duty.

You will have a strong focus on human resources – recruiting and hiring for your team, onboarding, and training new staff, and conducting regular performance reviews. You will handle staff scheduling for your team and manage labour costs to target. You will also manage our laundry, and inventory control and purchasing for supplies and linens.

Your responsibilities will include:

o Department human resource management – staff selection, scheduling, training, and coaching, delegation, and supervision; payroll; performance appraisals; monthly staff meetings and communications

o Rooms division – ensuring guest rooms and corridors are cleaned to our quality standards; daily inspections; reporting of all maintenance deficiencies

o Laundry department management – overseeing laundry requirements for rooms

o Inventory control and purchasing – cleaning and laundry supplies, towels and linen supplies, and guest room and restroom supplies

o Janitorial management – regular inspection of all public areas

o Duty manager responsibilities – oversight of safety and security, energy conservation, and guest relations (i.e. complaints or special requests)

This is a full-time, permanent position working 5 days per week (weekdays and weekends), typically between 8 am – 5 pm.

Qualifications:

o 2 – 5 Years Experience in a supervisory or management role in housekeeping, preferably at a branded hotel

o Strong understanding of housekeeping / rooms operations in a hotel environment

o Hospitality management degree/diploma, and/or any industry certifications a definite asset

o Hands on experience with financial stewardship of a housekeeping operation (i.e. controlling labour and inventory costs, inventory purchasing, etc.)

o Experience leading a team of housekeeping staff (day to day supervision, scheduling, performance management, etc.)

o Hospitality management degree/diploma, and/or any industry certifications (i.e. certified executive housekeeper/housekeeping manager)

o Must be legally entitled to work in Canada

EMAIL resume to: manager@pelicanrapidsinn.ca