Jobs North

Key Navigator

Home Base Yellowknife (Side Door)
November 23, 2021
Job Type
  • $28/hr


Reporting to the Associate Director (AD), the Key Navigator (KN) is responsible for assisting young people ages 12-24 transitioning into adulthood and independence. The Youth Dorms program supports youth to have increased independence, allows youth to reconnect with important people in their lives, and to function more successfully in the community, all while residing in a safe and supportive housing environment.


  • Maintain a caseload of 4-6 youth from intake to transition from the program by connecting with educational, employment, housing, life skills, addictions, mental health and other resources in the communities
  • Actively support the practice guidelines, program goals and expectations of Youth Dorms Program
  • Facilitate with the youth, the planned development of service and transition plan 
  • Work with the youth to identify social, recreational, and educational services in the community that will meet their needs
  • Provide direct daily contact with each youth with a minimum of 2-hour one-to-one contact per week
  • Maintain regular contact with service supports (guardian, YHSSA, Justice, School, Employers, etc), other professionals and supports involved with the youth as appropriate
  • Maintain regular contact with bio family/important people in the youth’s lives
  • Ensure the youth is involved in the development and ongoing review of their service and transition plans with an emphasis on developing skills (i.e. life skills, communication, problem solving, budgeting, and behavior management) in natural teaching situations
  • Facilitate Case Conferences according to program expectations (30 days after intake and monthly ongoing)
  • Ensure a safe space for all including 2SLGBTQQIPAA+ individuals
  • Connect with the youth in community settings 
  • Attend and participate in weekly/as needed meetings with supervisor
  • Adhere to the Child and Family Services Caregiver Discipline Agreement
  • Ensure the cultural and spiritual beliefs of all youth are supported


  • Punctual and reliable
  • Strong social and emotional skills
  • Strong communication skills necessary to confidently communicate with youth, coworkers, supervisors, people in the community, professional people, law enforcement, court workers, education workers, etc.
  • Experiencing working with youth, youth who are experiencing homelessness, youth who have experienced varying levels of trauma, and youth with disabilities(ies)
  • An understanding of homelessness in Canada, homelessness interventions, and factors that lead to homelessness
  • An understanding of racism, sexism, transphobia, homophobia, and various forms of discrimination
  • An understanding of the history  of  Northwest  Territories  including  impacts  of  colonization  and  residential  schools
  • Prioritize cultural safety and cultural humility
  • Basic computer skills, the ability to read and write on software including Microsoft Word and Google Docs
  • Experience writing case notes
  • Experience coordinating case conferences
  • Ability to collaborate well with others
  • Ability to respond with empathy
  • High level of adaptability
  • Confidence in crisis and emergency situations
  • An equivalent combination of relevant education (college diploma in youth work, social work, or university degree in social work related field) and relevant life experience (lived experience or previous work experience in this field)
  • Speak and write in English

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