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Membership and Communications Manager

NWT Recreation and Parks Association
September 6, 2022
Yellowknife, NT
Job Type



The NWTRPA envisions a territory where everyone has access to recreation programs and spaces that foster healthy families, strong cultures, and vibrant communities.

The mission of the NWTRPA is to promote recreation by supporting leaders, communities, and partners through training, advocacy, and networking.

The Membership & Communications Manager is responsible for the delivery of the NWTRPA strategic membership plan and communications plan. The strategic goals most closely aligned with this position are:

  • The NWTRPA is a valued organization, driven by community and membership, and committed to ethical governance and management.
  • NWT leaders, communities, and NWTRPA partners understand recreation and recognize that it is essential to healthy minds, bodies, families, and communities.

The Membership & Communications Manager will work directly with NWTRPA members, community groups, partners, and Board and staff to assist with the development and delivery of member and communications programs and services.


Reporting to the Executive Director, the Membership & Communications Manager is responsible for the execution of both the NWTRPA strategic membership plan and the NWTRPA communications plan. The incumbent is responsible for managing an annual budget (estimated to be approximately $40,000 in 2019-2020).

The Membership & Communications Manager will support the Executive Director and other staff members. The NWTRPA is a small territorial non-profit organization. The staff work collaboratively and provide assistance to other staff members as and when needed.

The activities of this position impact program and organization procedures.  The position impacts the allocation of communications and member services funding.


Providing communications support:

  • Preparing, coordinating, distributing communications materials including the website, monthly e-newsletter, social media content, and hard copy materials.
  • Approving communications materials with the use of the Visual Identity Guide.
  • Supporting the Executive Director with coordinating the development and implementation of public policy messages.
  • Responding to e-mail, phone, and written inquiries, including identifying appropriate staff and/or Board Members to respond to these inquiries.
  • Preparing and distributing correspondence including letters, invoices, and payments.
  • Doing what it takes to get programs, systems, and creative ideas implemented in ways that will help the organization.

 Providing membership support:

  • Promoting membership and maintaining the membership database including an electronic distribution list.
  • Administering membership benefits.
  • Assisting with the planning and implementation of events such as Board Meetings, the Annual General Meeting, and/or other membership-focused events.
  • Leading the delivery of the Annual Awards Program.

 Providing administrative support:

  • Managing main office including maintaining an inventory of office supplies.
  • Preparing and making bank deposits.
  • Providing administrative support to the Executive Director and Board of Directors (e.g. research, writing correspondence, booking travel, etc.).
  • Other duties as required.


To satisfy the expectations of the NWTRPA, the incumbent should have the following qualifications or equivalencies:

  • Post-secondary education in Communications, Marketing, Public Relations, Graphic Design, Web Development, Journalism, Business, or a related discipline.
  • Training or demonstrated proficiency in computer software programs and web content management programs (i.e. Wix).
  • Experience with video production and graphic design.
  • Experience in administration, communications, and/or marketing positions.
  • Experience establishing relationships, fostering trust, and strengthening existing connections and networks with stakeholders.
  • Experience working within a non-profit agency.

In addition the incumbent should be:

  • Strongly self-motivated.
  • Well organized and able to prioritize.
  • A multi-tasker and able to work on different projects simultaneously.
  • Have excellent communication skills.

The incumbent must also successfully complete a satisfactory criminal record check as a condition of their hire.


Physical Demands:

Most of the incumbent’s time will be spent working in an office setting, performing general office duties or networking with current and potential partners. Subject to operational demands, the incumbent may be expected to work evenings and weekends. Regular computer usage should be expected. In order to access the NWTRPA offices, the incumbent must be able to physically navigate multiple stairways.

Subject to operational demands, the incumbent may be expected to work evenings and weekends.

Environmental Demands:

Environmental demands are those typically associated with an office position. Periodic travel will be required which may result in exposure to the extremes of our Northern climate.

Sensory Demands:

The office environment includes fluorescent lighting, often fluctuating building temperatures, and online meetings

 Mental Demands:

There is potential for multiple projects to be ongoing all requiring attention and concentration.  Multi-tasking may be required for long periods of time. This position can typically receive direction from several different sources resulting in potentially stressful situations.

The NWTRPA is also embarking on a racial equity journey in relation to our strategic goal of working with intention to advance decolonization and reconciliation through its work, workplaces, and relationships. This work may be mentally demanding.

Location Demands:

The position is based in Yellowknife, NWT. The position may be required to travel to small, isolated communities within the NWT (approximately 1-2 trips per year).

The above statements are intended to describe the general nature and level of work being performed by the incumbent of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position.


 This position is a full time, permanent position.  The incumbent will be remunerated according to the following annual pay scale, as negotiated with the Executive Director:

  • Step 1: $74,100
  • Step 2: $76,440
  • Step 3: $78,780
  • Step 4: $81,218
  • Step 5: $83,655
  • Step 6: $86,093
  • Step 7: $88,530
  • Step 8: $90,968

Other employee benefits and obligations are outlined within the NWTRPA Employee Handbook.



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