Jobs North

Mental Health Support Services Caseworker

The Salvation Army NWT Resource Centre & Bailey House
April 22, 2021
4925 45 St,
Job Type
  • $24.43 - $26.64 an hour


The caseworker provides residential support and guidance to adults with chronic mental health needs. Responsible for teaching and assisting clients with life skills and fostering inclusion to enhance independence.

DAYS and HOURS of work: Monday to Friday(alternating 8 am – 4 pm & 4 pm - 12 am))


  • Dental care
  • Employee assistance program
  • Extended health care
  • On-site parking


COVID-19 precaution(s):

  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitizing, disinfecting, or cleaning procedures in place

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.


Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.


Key Responsibilities:

  • Implement case plans and monitor progress.
  • Provides advocacy services.
  • Implements emergency/incidental behavioral interventions, including utilizing Non-Violent Crisis Intervention training.
  • Provides immediate stabilization crisis management support and provides emergency incidental behavior management.
  • Implements formal sessions for clients or refers them to external agencies that offer formal sessions on a variety of topics including: anger management; grief and loss; sexuality; self-esteem; abuse; violence; addictions and personal safety.
  • Ensures clients understand and adhere to program rules and responsibilities
  • Assists Primary Caseworker in completing assessments regarding client's life skills, safety and physical/emotional risk.
  • Also implements emergency behavioral interventions and identifies and documents potential problematic or maladaptive behaviors
  • Administers medications according to prescriptions and agency policy when required
  • Ensures the program safety policies are followed at all times


Qualifications and Education requirements:

*NOTE: For some jobs, you may be required to provide validated educational documentation.


·       Post-secondary education with a focus on social work or nursing( Required)

·       Two years’ experience working as a support worker in a residential/outreach setting

·       Verbal Judo and/or NVCI

·       Mental First Aid

·       Suicide Intervention

·       Life Skill and Recreational programming for high needs clients

·       Valid driver’s license

·       Clean driver’s abstract

·        Provide a current Criminal Record Check including Vulnerable Sector Check (mandatory)


·       2 years’ experience in a mental health setting preferred

Required Skills/Knowledge:

·       Have excellent communications, critical thinking and keen observation skills, attention to detail, and have a compassionate and caring attitude.

·       Proficiency with email, MS Word, MS Excel, and Outlook an asset

·       Be willing to demonstrate the mandate of The Salvation Army Mission Statement and  adhere to the Salvation Army Yellowknife’s Code of Conduct at all times

·       Be able to relate well to people and function well under pressure

·       Case management and counselling skills

·       Effective assessment, observation and recording skills

·       Understanding and skilled in working with: Aboriginal and Inuit Cultures: Addictions: Mental Health and other social issues

·       Effective interpersonal communication and interactive skills with individuals experiencing chronic mental health issues, effects of intoxication and other behavioural issue

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Completion of our online Armatus Abuse Training and required Health and Safety training

Company Info

The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values
The Salvation Army Canada and Bermuda has four core values:
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Related Jobs

Sign In


Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.