Jobs North

Outcome specialist – Animal adoption, foster and transfer programs

February 21, 2022
Job Type
  • Salary-based


This specialist position aims to promote, coordinate, and facilitate the adoption, foster, and transfer of dogs, cats, and critters in the care of the NWT SPCA. The successful candidate will be responsible for the daily functions, development and growth of the adoption, foster and transfer programs. This role requires urgent and focused attention to accomplish essential tasks and plays a direct role in the NWT SPCA’s mission and organizational success. PLANNING AND ORGANIZATIONAL SKILLS ARE ESSENTIAL.

The NWT SPCA is non-profit charity located in Yellowknife and helps all Northern Communities. We reply on donations and public support to operate programs and services.


  • Coordinate, manage and conduct day-to-day adoption, foster and transfer program activities; create and contribute to strategies for operational efficiency and improved outcomes, including pre-and post-adoption and foster parent support.
  • Work collaboratively with NWT SPCA shelter managers in all areas of operations to develop, evolve, and implement efficient processes to achieve program goals;
  • Follow policies, procedures, and task lists, including accurate and timely communications, work completion, data entry, and record-keeping
  • Recruit, lead and empower volunteers and volunteer teams to enhance and improve NWT SPCA programs to the greatest extent possible to help expand the NWT SPCA’s capacity.



  • Knowledge of animal behavior and animal care - be comfortable handling dogs, cats, and critters.
  • Apply knowledge and skills in managing and handling each animal's temperament to remain safe around complex animals and keep visitors safe.
  • Customer-centric, non-judgmental approach to engaging with partners, visitors, volunteers and colleagues. Experience interacting with the public (customer service) is preferred.
  • Strong interpersonal skills, positive attitude, team player, personable, professional and able to get along with people from different backgrounds; ability to handle sensitive and confidential situations.
  • Ability to work with leash, kennel, walk, and handle all cats and dogs, including those with health and behavior conditions/concerns; essential ability to identify and speak to medical and behavioral characteristics of dogs and cats.
  • Resourceful, get-it-done attitude, ability to adapt to new work areas or processes/ problem solving, seeking answers independently and enthusiastically, flexibility to persist until goals are achieved.
  • Must possess well-developed organization skills to juggle multiple competing tasks and demands and attention to detail.
  • Proficiency and familiarity with Google programs; ability to learn and become familiar with shelter animal management software and other platforms such as Timetree, Dropbox etc


  • Previous experience with animal shelter administration /animal handling/ shelter or veterinary clinic is preferred
  • Project planning and management are preferred.
  • Training on the job will be considered for the right candidate.


  • Requires some lifting and carrying of heavy materials.
  • Walking, standing and sitting for long periods.
  • Work at a computer for extended periods with repetitive typing, sitting, arm, and hand motion.
  • Daily hours and workdays may vary according to the needs of the shelter schedule, adopters, fosters and network partners. May include weekends and holidays as required.


  • A valid Class 5 Driver’s license is required.
  • Language - English is required.
  • A rabies vaccine will be required upon hire
  • Fear Free certification upon hire

Company Info

NWT SPCA is the largest SPCA in the NWT located in Yellowknife, the Territory’s capital. The NWT SPCA is a volunteer group striving to protect and enhance the quality of life for all domestic animals in the Northwest Territories. Focusing on the health and wellbeing of the Territories domestic pets, the NWT SPCA runs lifesaving Community Spay/Neuter and Animal Wellness Clinics for companion animals. Education initiatives and pet food drives, adoptions and dog transfer are just a few programs in place to reduce the number of stray and unwanted animals roaming our communities. These programs are improving the welfare of our Northern pets and the community they live in.

The shelter is the heart of the organization. We are seeking compassionate and hard working individuals to work at our shelter in Yellowknife. We intake about 800 animals a year from all of the North. It is a demanding job but very rewarding when caring for the animals in need.

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