Program Manager – Regional Programs

We Never Say No. We Never Give up. We Never Turn Anyone Away.

Why choose us.

Are you a passionate and dedicated individual interested in making a difference in the lives of children, youth and families? Are you committed to cultivating an inclusive culture that encourages, supports, and celebrates diverse voices at every level? 

Then we want you to join Wood’s Homes.

Wood’s Homes is a children’s mental health center based in Calgary and other programs and services in southern and northern Alberta. We create and provide quality mental health services that promote and restore the well-being of children and families who struggle with problems big and small.

Wood’s Homes is looking for a Program Manager to oversee our new Therapeutic Foster Care services to be located throughout Grand Prairie, Cold Lake, Lac La Biche, and in Fort McMurray.

Role Description

The Program Manager’s primary responsibility is to ensure exceptional delivery of therapeutic services and to be exceptional in the provision of a healthy and safe environment for both clients and staff. The establishment and maintenance of a safe and healthy work environment consists of promoting the physical, psychological, and social wellbeing of all people who are overseen by a Wood’s Homes Manager.

Reporting to the Director of Programs, the Program Manager is preferably based in northern Alberta and is responsible for two or more programs in addition to overseeing all aspects of management - with particular emphasis on program development and quality service delivery. The Program Manager will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.

 Responsibilities

• Leads and develops programs within the mission and values of Wood’s Homes and in accordance with agency Policies and Procedures, Collective Agreement, Accreditation Standards, etc.
• Provide weekly supervision, staff training, evaluation, recruitment, and disciplinary action necessary within the guidelines set by Senior Management to all program staff.
• Ensures that approved clinical case management and record keeping procedures are practiced according to Wood’s quality improvement guidelines.
• Assists/advises Managers, Supervisors and Programs with day-to-day operations as needed and shares regular on-call responsibilities for the agency.
• Regularly reviews all treatment interventions and case management used in the provision of treatment.
• Assumes responsibility for the development, review, and adherence of the program budget.
• Ensures staff completion of required Health & Safety training and compliance with OHS legislation—in addition to organizational safety strategies and policies.
• Participates in workplace inspections to identify potential hazards, unsafe or unhealthy conditions, and that appropriate hazard controls are implemented; collaborates with staff and joint Health & Safety Committee to ensure corrective measures are monitored and effective.
• Executes other responsibilities as assigned by the Director of Programs.

 Qualifications

• Degree in Social Sciences or related field at the undergraduate level required (graduate preferred).
• Highly developed supervisory skill – five (5) years’ experience preferred.
• Must be based in Grand Prairie or have the ability to relocate.
• Ability to travel frequently to various Program locations.
• Knowledge of Northern Alberta regions and delegated First Nations communities.
• Experience supporting youth affected by complex trauma through an informed and high-level understanding of family-based models.
• Experience and demonstrated skill in supervising/managing staff in different locations or remotely.
• Experience and demonstrated ability to work with collaborative partnerships and essential stakeholders—including clients and biological families.
• Superior interpersonal, communication and writing skills.
• Excellent critical thinking skills and clinical problem-solving abilities.
• Good clinical acumen.
• Personal suitability is important.
• Pre-existing knowledge of Northern Alberta regions and delegated First Nations Communities is beneficial for this role. This includes:
• Knowledge and experience working with Elders and Knowledge Keepers in a multidisciplinary practice.
• Knowledge of ceremonial protocols and teachings that promote cultural connections.
• Knowledge of community connections and available resources for indigenous people.

We offer competitive pay, great health, vacation and pension benefits, flexible work arrangements, and a supportive and inclusive workplace environment with plenty of opportunities for personal and professional growth.

We are committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting, and valuing their unique perspectives, backgrounds, and experiences.

At Wood’s Homes we embrace each other’s differences and strive to learn and grow from them. Should you need accommodation during the interview please inform your contact prior to the interview and let them know what you require.

Bring your unique strengths, skills, and passion to Wood’s Homes. Please visit us at www.woodshomes.ca for complete information about this role and our organization.