Jobs North

Relief Emergency Dispatcher

City of Yellowknife
August 29, 2022
Yellowknife, NT
Job Type
  • $71,289 - $87,445



The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. Working in Local Government provides many opportunities to not only develop your career but also to improve the lives of residents and visitors to Yellowknife! At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all. The City is committed to hiring a diverse and skilled workforce that is representative of the community, strengthening our ability to provide high-quality services and excellent customer service to residents.  In addition, the City of Yellowknife is committed to reconciliation and implementing actions intended to increase the number of Indigenous peoples who work for the City. The City of Yellowknife welcomes applications from all qualified candidates and encourages Indigenous persons, visible minorities, and persons with a disability to self-declare when submitting their applications. The City of Yellowknife is currently offering an exciting opportunity for the right person to join our highly skilled and devoted crew in its Public Safety Department as a Relief Dispatcher.


Under the general supervision of the Emergency Dispatch Supervisor, the incumbent provides emergency and non-emergency dispatching services for the Fire Division, the Municipal Enforcement Division, and the Public Works Department. This position will require the incumbent to work shifts in a 4 days on, 4 days off schedule. This position is designated as a Relief Dispatcher and is required to work into the shift rotation to replace other dispatchers on leave. This will mean that flexibility in your schedule will be required!


The incumbent must have the aptitude to take emergency calls, operate a radio system, and solicit appropriate information from callers in a professional and sensitive manner in a fast-paced stressful environment.  To perform the work, it is also necessary that the incumbent has the aptitude to operate multiple software programs including both FDM CAD and SCADA computerized systems. The Emergency Dispatchers will also be required to have, or be able to attain, the below listed specific vocational qualifications:

  • Grade 12 Diploma
  • Emergency Medical Dispatching (EMD)
  • Emergency Fire Dispatching (EFD)
  • Cardio Pulmonary Resuscitation (CPR) Level “C”


Please note: all emergency-related qualifications can be attained by the right person through courses taught at the Fire Hall.


The City of Yellowknife offers an attractive salary range of $71,289 - $87,445 and a comprehensive benefits package that includes monthly housing and vacation travel allowances and a defined benefit pension plan.


Qualified applicants are required to apply no later than September 9, 2022.

Please visit the City of Yellowknife Website at: to submit your resume.


Please be advised that the City of Yellowknife requires all prospective employees to provide a criminal records check prior to employment.  We thank all applicants who apply but advise that only those to be interviewed will be contacted.

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