Jobs North

Retail Sales Associate

Northwestel
Published
March 17, 2022
Location
Yellowknife,
Category
Retail  
Job Type

Description

Drive sales of core communications of Northwestel and Bell’s products and services to existing and new customers in Yellowknife, Northwest Territories! This may be done in-person and via outbound telemarketing campaigns. Provide information and demonstrations of communications products and services to customers in a retail storefront setting. Take ownership to continually learn and understand Northwestel and Bell’s products, services!

Duties

  • Drive sales of core communications of Northwestel and Bell’s products and services to existing and new customers. This may be done in-person and via outbound telemarketing campaigns.
  • Provide information and demonstrations of communications products and services to customers in a retail storefront setting.
  • Take ownership to continually learn and understand Northwestel and Bell’s products, services, and promotional offerings to effectively present solutions to customers.
  • Actively participate in training and coaching initiatives to improve sales skills and product knowledge.
  • Activate and configure services and features for customers.
  • Process, distribute and/or file company documentation, including mail, bills, invoices, and customer records.
  • Process sales and service orders in a timely and accurate fashion.
  • Other clerical support or customer service duties as assigned by management.

Qualifications

  • High school diploma (or equivalent)
  • Minimum of one year experience in a computerized environment
  • Minimum one year consultative sales experience in a retail environment
  • Good communication skills (oral and written)
  • Ability to work individually and as part of a team
  • Candidates will be required to score a minimum of 70% on an exam that assesses customer service skills, math, keyboarding, and computer applications

As a safety conscious COR™ Certified organization, we have an established and comprehensive safety program.  We expect all employees to participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

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