Jobs North

Service Advisor

YB Services
Published
January 24, 2021
Location
Yellowknife,
Category
Job Type
Base Salary
24 - 32/HR

Description

YB Services is currently hiring for position of Service Advisor. This is a full-time position and a fantastic opportunity for someone looking for a challenging role in the heavy equipment industry.

Duties

  • Organize and coordinate all work to be completed in shop and field.
  • Improve customer service experience, develop customer relationships, and facilitate growth.
  • Take ownership of customer issues and follow up through to resolution.
  • Work with management to build consistency in service department.
  • Oversee technicians and verify jobs are completed in a timely manner.
  • Implement and maintain best practices and processes.
  • Control resources and utilize assets to deliver bottom line results.

Qualifications

  • Strong written and oral communication skills
  • Ability to use Microsoft Word and Excel
  • Class 5 with clean abstract

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