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Service Technician

Northwestel
Published
March 14, 2022
Location
Whitehorse, YT,
Category
Job Type
Base Salary
Starting wage 27.86/hour DOE

Description

Northwestel is seeking a Service Technician to join the field operations team in Whitehorse! As a Service Technician, you will be responsible for installing and maintaining a wide variety of telecommunications services including TV, Internet, Wireless, Voice, and Data.

Duties

  • Installs and maintains telecommunications equipment and associated wiring/fiber.
  • Organizes, develops, plans and documents all on site work to the Customer's/Company's satisfaction. This may involve coordinating work with other employees and training customers.
  • Represents the Company through direct contact with customers. During these contacts explains Company equipment and services as is appropriate.
  • Climbs poles, uses ladders, operates vehicular equipment, power tools, and hand tools in a safe, efficient manner.
  • Use Company provided laptop and cell phone as tools to complete day to day work
  • Shift work and travel is required

Qualifications

  • Graduate of a related technical diploma program from a recognized technical college/school or equivalent telecommunications experience.
  • Must possess and maintain a valid driver’s license, minimum Class 5. With a clean Driver’s Abstract, which is conducted periodically by a third party.

  • Good interpersonal skills and strong verbal & written communications skills

  • Must be flexible and adaptable to continuous change.

  • Must be physically capable of carrying extension ladders long distances and lifting and moving up to 23 kilograms (51 pounds).

  • Must have good organizational/coordination skills.

  • Need to be able to work as part of a team.

  • As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit.

  • As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit.

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