Jobs North

Shelter Manager

December 12, 2022
Fort Smith, NT
Job Type


Under the supervision and direction of the ED and as a member of the management team, the manager is responsible for the development, implementation and evaluation of the residential and outreach services offered through Sutherland House, an 8 bed shelter for women and their children experiencing family violence.  The manager will ensure good community relations and effective management of facility and programs. The manager will contribute to a healthy team culture amongst staff that enhances collaboration, with a respectful approach to challenging association issues and needs. Sutherland House is located in Fort Smith, Northwest Territories.

This is a full-time management position that involves Human Resources, community involvement and interaction, client support, organization, and overall oversight of the Sutherland House shelter.

For a complete job description, visit

Apply with cover letter and resume to Hawa Dumbuya-Sesay, 


  • University degree in Social Work or equivalent (work experience in the field is also considered).
  • Previous relevant work experiences in a shelter or other residential facility
  • Good staff supervision and management skills
  • Advanced knowledge of the signs of violence and abuse at an early age and effective interventions.
  • Formal training in conflict resolution and non-violent crisis intervention skills.
  • Knowledge of physical, psychological and social effects of addictions, mental health/mental health disorders and family violence.
  • Knowledge of child and family income maintenance services systems and child protection procedures.
  • Knowledge of universal health precautions to protect clients and staff from the transmission of infectious diseases.
  • Adherence to best practices working in mental health, addictions and family violence.
  • Life skills and recreational programming for high need clients.
  • Crisis intervention, mediation and negotiation skills.
  • Additional qualifications and experience as listed in the full job description at

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