Jobs North

Spruce Bough Shelter Support Staff- Full-time & Part-time

Yellowknife Women's Society
February 15, 2022
Job Type
  • Starting at $24/hr
Sprucebough Program


This position is a key member of the Spruce Bough Shelter located at 4115 Franklin Ave (old Arnica Inn), one of the programs operated by the Yellowknife Women's Society.

*We are in need of Evening and Night Shift Staff*

The Support Worker provides direct support/supervision to shelter residents within the Shelter and ensures services are professionally provided to residents. This Program is to provide housing and services for people who are at risk of death or serious illness if they catch COVID-19.


  • The Support Worker fills in for program employees when necessary and provides direct participant support when program needs require.
  • The worker oversees the residents living at the Spruce Bough to ensure they are safe and abiding by the shelter rules.
  • The worker ensures residents and program users are treated professionally and ensures files, records and administrative tools are professionally implemented and maintained.
  • The worker ensures the Centre premises are clean, safe and maintained and all daily duties are completed as assigned.
  • The occupant will serve as a role model for positive and fair attitude and behaviors.


  • Supervision and oversight for the Covid Isolation Shelter
  • Oversight of meal preparation and clean up
  • Facilitation of daily events that arise
  • Assistance for Shelter residents
  • De-escalation of situations
  • Consultation
  • Filling out intake forms to keep a good record of residents day to day tracking


  • Diploma in social work, plus one years experience within a non-profit preferred.  A combination of education and experience may be considered.
  • Experience providing supports to homeless people from diverse backgrounds that struggle with a myriad of challenges.
  • Broad knowledge of social and economic issues facing Northern People and in particular, First Nations, Inuit and Inuvialuit communities.
  • Excellent interpersonal skills including ability to work cooperatively and professionally as part of a team and with other agencies and community partners.
  • Good computer skills.
  • Proof of COVID 19 Vaccination and criminal records check.
  • Current CPR and First Aid certification
  • Non Violent Crisis Intervention Certification preferred

Personal Attributes

  • maintain strict confidentiality in performing the responsibilities of this position.
  • be self-motivated and have the ability to work with minimal supervision.
  • demonstrate the ability to accept responsibility, be open-minded and honest
  • be supportive, compassionate and understanding
  • have excellent communication skills.
  • be able to work in a high stress work environment.

Company Info

The Yellowknife Women's Society operates several programs meeting the needs of disenfranchised peoples of the North.

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