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Description
Department Information
The Department of Municipal and Community Affairs (MACA), supports capable, accountable and self-directed community governments providing a safe, sustainable and healthy environment for community residents.
Job Information
The Bilingual Emergency Medical Dispatcher, NWT 9-1-1 is a certified, licensed public safety telecommunicator responsible for providing safe and effective call-taking and processing of emergency services within the Northwest Territories, including pre-arrival basic medical instructions as needed. The position also provides surge, break and mealtime emergency medical call-taking, triage and dispatch services for Med-Response (GNWT air ambulance dispatch, emergency medical and support service), which services every community in the NWT.
This position is located in Yellowknife.
Critical Knowledge, Skills and Abilities:
- Power-user level understanding of telecommunicator systems, primary control console and radio/cell/telephony dispatching 9-1-1 systems, digital logger and communication recall, electronic aircraft tracking systems, video conferencing equipment, electronic medical records and any other emergency systems required in the day-to-day operations of the NWT 9-1-1 and Med-Response.
- Knowledge of the NWT 9-1-1 Act and Regulations, Emergency Measures Act, Access to Information and Protection of Privacy Act and Health Information Act.
- Ability to think analytically and relationally while solving complex problems.
- Strong interpersonal skills in order to effectively communicate orally and in writing.
Typically attained by :
Certification or degree in pre-hospital emergency medical care above first responder levels ( e.g., Emergency Medical Dispatcher, Emergency Medical Responder, Emergency Medical Technician, Paramedic) plus two years' experience as a first responder.
OR
- Canadian Armed Forces Medical Technician QL3 or greater.
- Other combinations of relevant education and experience will be considered.
- Direct experience working in emergency services within the NWT, Northern community experience, and/or experience working with NWT eHealth systems would be considered assets.
Training and certification in NWT 9-1-1 and Med-Response processes and systems will be provided before the incumbent begins to provide services.
GNWT Inquiries
Inquiries Only:
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
jobsyk@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
More Information
Term Position
This job opening is for a one (1) Year Term.
Affirmative Action
Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.
Criminal Records Check
Candidates must provide a satisfactory vulnerable sector check. Failure to provide a satisfactory check may deem you disqualified from the competition.
Bilingual
This job opening requires candidate to be fluent both orally and written in both English and French.
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Eligibility
Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Equivalencies
Equivalent combinations of education and experience will be considered.
Job Opening Information
Job Opening ID # 25065
Closing Date: May 3, 2024 - 23:59, Mountain Time
Salary Information
The salary range for this position is from $44.83 per hour to $53.55 per hour (approximately $87,418 - $104, 422) plus an annual Northern Allowance of $3,700.