Jobs North

Resident Care Support Worker(PT Overnight) Mental Health Support Services

Salvation Army
June 13, 2021
Job Type
  • $21.50/hour
Mental Health Support Services


Under the direction of the MHSS Supervisor, the employee provides resident support services, on-site supervision, housekeeping, and security for the NWT Resource Centre – Mental Health Support Services.  This is a unionized PT position


  • Implements formal and informal training plans communicated by Caseworkers
  • Responds to crisis situations in the home while on shift such as medical emergencies and behavioral issues
  • Offers clients opportunity for growth, development, and choice of lifestyle
  • Provides advocacy services or teaches self-advocacy for clients
  • Assists with and teaches a variety of daily living skills.
  • Provides life skills support related to cooking, healthy living, safety, money management, nutrition, and housekeeping
  • Completes records such as medical files, daily and monthly accounting sheets, client finances, observation booklet on clients, daily logbook, and daily communication book.
  • Submits incident reports in case of incidents during night shifts
  • Complies with The Salvation Army Policy and Procedures
  • Maintains first aid and CPR certification
  • Performs other tasks as assigned by the MHSS Supervisor



  • Post-secondary education or related experience in social services
  • Effective interpersonal communication in English, both written and oral
  • Effective assessment, observation, and documentation skills
  • Ability to implement policy and procedure
  • Ability to work within a teamwork structure and will be required to work alone
  • Understanding of Indigenous and Inuit cultures; addictions,  mental health, and other social issues
  • Conflict Resolution, First Aid, Verbal Judo and/or NVCI, Suicide Intervention, Mental Health First Aid are all an asset
  • Acceptable Criminal Records Check required
  • Valid class 5 driver’s license and clean driver’s abstract required


Required Skills and Abilities

  • The ability to respond appropriately, decisively, and effectively in crisis situations and in a stressful environment
  • Effective interpersonal communication in English both written and oral
  • Effective assessment, observation, and recording skills
  • Implement policy and procedures
  • Ability to work within a teamwork structure though will be required to work alone
  • Effective interviewing skills
  • Understanding of: Aboriginal and Inuit Cultures: Addictions: Mental Health and other social issues
  • Computer skills are required

Note: Alternative combinations of education and experience may be considered

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Company Info

The Salvation army is an international Christan Church. Its message is based on bible; its ministry is motivated by love of god and needs of humanity.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
There are four core values that guide all aspects of the Salvation Army in the Canada and Bermuda Territory.
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

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