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Team Lead/Housing Coordinator

Yellowknife Women's Society
July 22, 2021
Job Type
  • $30 - $35 per hour
Yellowknife Housing First


Job Description: Team Lead/Housing Coordinator Reports to: Executive Director, Yellowknife Women’s Society

The Team Lead/Housing Coordinator is responsible for the daily operation of the Yellowknife Housing First program and the supervision and development of the Housing First Service Coordinators. The Team Leader/Housing Coordinator is responsible for ensuring fidelity with the Housing First model and a harm reduction/recovery oriented approach in the development and application of policies and procedures. The Team Lead/Housing Coordinator is also responsible for liaising with private landlords to secure units for housing first clients, addressing landlord concerns and resolving tenancy issues.

This position is a full time position working Monday to Friday based on 40 hours per week.


Responsibilities: • Ensure that Housing First policies, practices and services are maintained • Ensure compliance with certification and regulatory standards • Train, supervise and evaluate of the Housing First Team, including direct supervision for Housing First Team members • Ensure case loads are manageable and that tenant needs are matched to the strengths and abilities of Service Coordinators • Supervise electronic and written record-keeping activities; e.g. databases, on-call logs, incident reports, progress notes and client charts • Review internal data to direct and improve client services • Establish and review operational and safety procedures and monitor client visits and vehicle usage • Participate in on-call rotation • Attend community stakeholder meetings concerning housing • Identifying policy and legislative barriers to housing and advocating for change where appropriate • Attend fundraising and promotional events • Assist with monthly, quarterly, and annual report writing related to the Housing First Team and the Housing First Program • Assist in the research, development and writing of policies and procedures • Assist with writing funding proposals, as needed • Perform related work as assigned


Qualifications: • A degree in social work or related degree required (e.g. psychology, occupational therapy). Graduate degree preferred. • Five (5) years post-graduate experience, with (3) years supervisory experience preferred • Strong leadership and human resources skills • Excellent oral and written communications skills, as well as computer literacy in Word and Excel • Previous experience working with individuals with histories of substance abuse, mental health issues and/or trauma; experience working with homeless individuals • Awareness of the history of colonialism and the legacy and impact of residential schools • The ability to work independently and to motivate others, to cope with crisis situations, and to work flexible hours in a changing environment • Previous experience working with individuals with histories of substance abuse, mental health issues and/or trauma; experience working with homeless individuals • A flexible, positive, team-based and solution-oriented approach to work and to leadership • A solid understanding of harm reduction as a philosophy and practice; an understanding of social determinants of health and social justice issues • Valid NWT driver’s license required

To apply for this job opportunity please forward your resume with cover letter to the link on this website.

To learn more about the Yellowknife Women's Society please visit our website at

Company Info

The Yellowknife Women’s Society is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation or gender identity.

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